How does the service work?

1	-	CONTACT SHINERS: we will come to your facility, answer your questions, determine your cooler requirements and their locations, establish the service frequency, establish stocking levels and formalize our agreement.
2	-	INITIAL SET-UP: we place coolers, set-up storage crates, deliver the bottled water and cups (if requested).
3	-	DELIVERIES: we deliver per our agreed schedule. However, seasonal demands can influence the delivery schedule. For instance, if water is being consumed in a hot warehouse or production area, demand may increase during the hot season, requiring more frequent deliveries. If demand drops substantially during the cooler season, the service frequency will be reduced accordingly.
4	-	INVOICING: you will be invoiced monthly for the cooler rental(s) and the number of bottles delivered. You will also be invoiced for bottles that are lost or damaged.
5	-	CHANGING NEEDS: we understand that needs can change. We will work with you to address your need changes.
6	-	CANCELATION: the service is on a month to month basis, you can cancel with a 30 day notice. If you cancel within the first twelve months after starting the service, there will be a $50.00 cancelation fee, this helps to off-set the cost of setting-up a new account. VALUE ADDED SERVICE: many of our bottled water Customers take full advantage of Shiners ability to satisfy needs for other items such as packaging, restroom supplies, cleaning supplies, etc. At the same time we deliver bottled water we can also deliver a variety of other items at reasonable prices. This allows you to reduce Vendors, buy in quantities that work for you and eliminate freight or delivery charges.

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How does the service work? How is your water processed?