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phone Local: 972-988-9211
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Return Policy

Returns are accepted for 30 days from date of purchase. A 15% Restocking fee will be charged.

Contact us via email at orders@ShinersUSA.com to request a return & obtain a RA (return authorization) Number.
Returned items must be in new/unused condition with all original materials included in the shipment. A
partial refund may be applied for opened or damaged items, depending on the condition.

Shipping & special delivery charges are non-refundable and are deducted from the refund. Buyer is
responsible for return costs, unless there is a product defect.